achtergrond

Retail

What we observe

Nowadays more than ever, distributors must face up to a significant challenge: how to sell locally whilst remaining globally competitive. They must meet the varying and specific expectations of consumers and fight against fierce competition from the four corners of the world at the same time.
The challenges to be met are as numerous as they are complex. Today, competitors come from other areas of business, other countries and other distribution channels. Consumer behaviour and market dynamics are changing ever faster, while supply chains that lack speed and flexibility simply cannot adapt to demand in a rapid and economical fashion. This is why distributors must absolutely find a way to set their offers and services apart from those of their varied and global competitors, by using the increasing number of new distribution channels available on the market.

What we believe

Distributors must offer or provide their clients with a totally new purchasing experience, which will encourage them to return to their shops and ensure the growth and profitability of their businesses. To meet these two challenges, they must understand the characteristics of their clients, anticipate their needs and control the flow of products through an increasingly-complex international supply chain. By offering their customers products they need, distributors increase their loyalty and guarantee their own success at the same time.

The road ahead

To set themselves apart from the competition and ensure continuous growth, distributors must adopt the following characteristics and expertise:

Manage supply and demand intelligently so as to combine in-depth knowledge of customer demand and predictive analysis, in order to:

    •  ensure that the right product is in the right place, at the right time and at the right price
    •  optimise margin and stock turnover.

Manage the global and strategic supply chain, which enables distributors to work with business partners from around the world, in order to:

    •  meet demand in a more economical and flexible manner
    •  maintain stock levels and reduce total stock at the same time.

Increase customer loyalty by offering a unique purchasing experience through distributors who understand how important it is for customers to be able to purchase products and services from different distribution channels.

Manage the company and all its activities in real time, in a proactive manner. Offering top management a “unique” vision of the business is one of the major advantages of integrating business processes all the way along the supply chain.

EoZen is offering a specific solution to the distribution sector, allowing it to cover retail segmentation. IS Retail is a management tool that adapts to the company’s long-term strategy. We offer you a comprehensive solution intended to help guide and assist you in your daily management operations.

A few examples:

  • distribution flows in shops
  • customer loyalty
  • product mix creation
  • sale price management
  • steering of shop activity
  • sales reporting
  • point-of-sale terminal management
  • etc.

Our solutions

Discover our specific solutions and expertises for the retail industry:

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